Out-and-about personal alarm

Out-and-about personal alarm telecare service to keep your loved
one safe outdoors

Our telecare service provides an out-and-about personal alarm with GPS location tracking that keeps your loved ones safe when shopping, visiting friends or going for a walk. If in need of assistance outdoors, the wearer can press a button to call straight through to our team, who will provide help quickly. Easy to carry around the neck or in the pocket, the personal alarm has a built-in speakerphone, is battery operated and requires regular charging.

Woman pressing the SOS button

What’s included in the out-and-about personal alarm telecare service and how much does it cost?

  • No landline required
  • Easy to install and setup
  • Digital SIM with no call charges
  • No contract, cancel at any time
  • Free delivery throughout the UK
  • Includes a GPS pendant & charging cradle

£25 per month

(£30 per month including VAT)

Easy to install and setup

Included in our telecare service, the out-and-about personal alarm is easy to set up without helpful step-by-step guides which can walk you through the entire process. If you run into problems with the setup, call our friendly staff on 01323 644422 to walk you through it.

Download the out-and-about installation guide

Optional outdoor key safe for emergency access into the home – only £65

Even if your loved ones have good friends and neighbours nearby, it’s a good idea to get a key safe, so there’ll always be an accessible key outside the house. Then if the door’s locked and a loved one needs help, the appropriate people can get in. You don’t have to risk hiding them under a doormat or in a plant pot. It also removes the dangers of having to leave the door unlocked or handing out your spare keys.

The police approved Supra C500 Key Safe is a simple way to keep your door keys handy should they be needed in an emergency. It is fitted to an external wall and can only be opened by entering a unique code.

Find out more about the key safe

How does the out-and-about personal alarm telecare service work?

With the discrete pendant, your loved one can raise an alarm at the touch of a button where they will get into contact with our expert team 24 hours a day, 365 days a year, and receive the help they need outdoors. Our personal alarm telecare service helps individuals to live more independently and have an improved quality of life.

Button press

Press the button

Simply press the button on your pendant or base unit if you are in distress, have a fall, feel unwell or need assistance.

Speech bubble

Speak to our staff

Our staff will speak to you via the base unit or pendant. If they cannot get in touch they will summon help.


Help is on the way

Help will arrive from a nominated key holder (relative, friend or neighbour) or, if necessary, the emergency services.

An elderly woman using the pendant

Who is the out-of-home personal alarm service for?

The out-and-about personal alarm service provides valuable support for a wide range of people of any age including those who:

  • are elderly
  • often go out and want reassurance
  • have a disability or long term condition
  • want one solution for in and out of home
  • are worried about safety or security out of the home