Senior Management Team

Experience, talent and a passion for delivering outstanding customer service, our senior team combines some of the best leadership and management skills from many industries.

Paul Goodrich
Regional Director

Paul joins us from Marlowe PLC where he was Group MD for the occupational health division with responsibility for integrating 8 UK businesses under one operating model and a single brand. Paul brings wider healthcare experience from roles in the NHS, BUPA and International SOS. Paul’s earlier experience included a number of international assignments in the oil and gas sector and logistics industries.

Nicholas Hudson
Finance Director

Nicholas has over 25 years’ experience operating as a Finance Director in a variety of businesses including healthcare, hi-tech and engineering. These businesses included two US Fortune 500 group companies, a FTSE 250 business and 6 private equity backed businesses.

Nikki Powell
Operations Director

Nikki has 15+ years leading Customer Operations developing and implementing strategic customer experience transformation programs alongside business operational delivery. She has worked across multiple sectors including retail, financial services and healthcare. Her passion is to drive exceptional service for customers whilst maximising all customer experience, people and commercial metrics.

Kevin Ives
Group IT/IS Director

Kevin heads the IT/IS teams in UK, Sweden and Norway and oversees the full IT/IS Operation of our alarm monitoring centres as well as driving our information security management system in accordance to ISO27001. He has a Degree in Mathematics and 20+ years experience in IT management.

Gary Clark
Digital Transformation Director

Gary joined Careium in March 2022. His previous experience comes from within the industry, with a background in engineering, training and leading the development of a telecare digital solution. At his last company he was responsible for the install, service and maintenance departments dealing solely with telecare/TECS solutions.

Martin Brimicombe
Head of HR UK

Martin has over 10 years of experience in HR, leading teams of varying sizes in large scale reorganisation projects, to day to day HR operations. Martin is passionate about people and enabling them to reach their full potential.