Smoke detector

Our smoke detector provides increased reassurance by not only sensing smoke in the home and raising an audible alarm but also notifying our 24-hour monitoring centre staff, who will speak to you to identify the problem or contact emergency services if needed.

If you have family or friends who are vulnerable or living alone, you will already know that worrying about their welfare and safety is inevitable. A smoke alarm is ideal for anyone at risk in their home and requires additional peace of mind.

Smoke detector features

  • Built-in 10-year lithium battery.
  • Automatic battery monitoring.
  • Easy to install and setup.
  • Works as a stand-alone alarm or linked with the in-home personal alarm service.
  • Interlinks with heat detectors and carbon monoxide detectors, if necessary.
  • Extra large test button for easy testing.
  • Pause function — silence your alarm briefly, ideal for non-emergency situations.
  • Red LED flashes in standby mode.
Smoke detector

Fire is one of the most severe threats to people at home. Every year, house fires cause hundreds of deaths and damage many homes. Homes with a smoke alarm discover fires more rapidly than those without and are associated with lower casualty rates and less damage.

The importance of a smoke alarm linked to a monitoring centre cannot be stressed enough. It ensures that the monitoring centre can contact the emergency services on behalf of the vulnerable adult who may not hear or be able to respond to a stand-alone alarm.

Frequently asked questions

How does the smoke detector work?

They work with our in-home personal alarm service and automatically sound an alarm in the home when they detect smoke. They also automatically send an alert to our monitoring centre staff, who will take the most appropriate and immediate action to keep your loved one safe. Wireless technology minimises disruption to fixtures and fittings during the installation process, and smoke alarms can be easily relocated should the need arise.

How many do I need?

The number of smoke detectors you need will depend on the size and layout of your property; however, you need at least one on each floor of your home.

Where should I place my smoke detectors?

We recommend installing smoke alarms on the ceiling in a hallway or landing to maximise their effectiveness in detecting and alerting you to potential fires. Smoke detectors are unsuitable for kitchens as they can easily be triggered accidentally; in this instance, we recommend installing a heat detector.

How can a purchase a smoke detector?

The smoke detector is available as an optional extra when you purchase our in-home personal alarm. If you would like to purchase one separately you can call us on 0300 333 6511 or email [email protected].

How easy is the smoke detector to install?

The smoke detector is simple to install, and we provide a step-by-step guide which tells you everything you need to know to install your alarm correctly.

Download the smoke detector technical guide

Proactive telephone checking service

Want more information about our smoke detector?

Not to worry, contact our friendly team on 0300 333 6511 or email [email protected] if you have any questions about the smoke detector and how it can help with your needs.