Telecare alarm products and services for organisations in care

Today, Careium is the market leader in technology enabled care across Europe, currently supporting around 400,000 people. We deliver efficient and cost-effective telecare alarm products and services to ensure your customers and residents get the support they need.

Preparing for a digital future

Telecare is changing. 2025 will see BT turn off its ageing analogue network for good as the UK embraces a fully digital network. The transition is already well underway – as soon as next year, BT will stop selling analogue lines. It’s the chance to embrace a more reliable, secure, and cost-efficient telecare solutions. By doing so, we’re providing huge benefits to a rapidly growing population of older people in the UK.

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Digital transformation

A partner you can trust

With over 30 years of experience in working with housing providers, local authorities and health trusts across the UK, we ensure that the needs of your residents and patients are always met and that the highest standards of service are always delivered.

Why our partners work with us

Commitment to service — We promise caring hearts and smart solutions to help the everyday lives of individuals. And we keep our promises

Credentials to reassure — Our impeccable track record and reliability is reflected in our TSA QSF accreditation, ISO 9001, 14001 & 27001 and over 30 years of experience.

Market Leading — We are the market-leading technology enabled care company and a provider of innovative digital products and services.

High quality — We help our partners provide high-quality products & services, manage risk, achieve efficiencies and add value, satisfying individuals and commissioning bodies alike.

Made specific to your needs — By also working with the best manufacturers, we’re able to design and deliver products that are specific to you and your patient’s needs.

Excellent customer service — With our size and experience comes an efficient, cost-effective, person-centred and innovative service. With our years of experience, we’re able to provide incredible customer service for you and your clients.

Why work with us

We are the chosen telecare solutions partner of County Councils, NHS Trusts, sheltered housing providers, social services, care agencies, local authorities and voluntary organisations.

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Out of hours services

We offer a dedicated 24/7 service to keep your organisation responsive and supporting residents & customers, outside of usual office hours, during times of crisis or to assist with planned downtime.

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Housing providers

Working with local authorities and housing providers to deliver telecare solutions which provide peace of mind for residents and their families and enable management teams to deliver efficient care and support.

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Health & social care

Working closely with healthcare and social care professionals to provide telecare and telehealth solutions that support their roles, and enable their patients to lead a safer and more independent life.

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Supporting the vulnerable

Telecare solutions that support the vulnerable

Our personal alarms can work with a range of unobtrusive wireless sensors placed around the home which detect possible problems such as smoke, gas, flood or a person falling. Our personal alarms provide valuable support for a wide range of people of any age including:

Want to know how we can help you?

Simply contact our friendly team and we can discuss your specific needs and requirements to help your residents’ safety and care.

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Real stories of how we have helped people

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