Telecare for professional care organisations

We work in partnership with a large number of councils, NHS trusts, housing providers and charitable organisations across the UK to deliver efficient and cost-effective telecare solutions.

Why work with us?

We are the chosen telecare solutions partner of County Councils, NHS Trusts, sheltered housing providers, social services, care agencies, local authorities and voluntary organisations.

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Out of hours services

We offer a dedicated 24/7 service to keep your organisation responsive and supporting residents & customers, outside of usual office hours, during times of crisis or to assist with planned downtime.

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Housing providers

Working with local authorities and housing providers to deliver telecare solutions which provide peace of mind for residents and their families and enable management teams to deliver efficient care and support.

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Health & social care

Working closely with healthcare and social care professionals to provide telecare and telehealth solutions that support their roles, and enable their patients to lead a safer and more independent life.

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Digital transformation

Preparing for a digital future

Telecare is changing. 2025 will see BT turn off its ageing analogue network for good as the UK embraces a fully digital network. The transition is already well underway – as soon as next year, BT will stop selling analogue lines. It’s the chance to embrace a more reliable, secure, and cost-efficient telecare solutions. By doing so, we’re providing huge benefits to a rapidly growing population of older people in the UK.

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A partner you can trust

Careium has over 30 years’ experience in working with housing providers, local authorities and health trusts across the UK, ensuring that the needs of their residents and patients are always met, and that the highest standards of service are always delivered.

The commitment to service — We put all of our efforts into supporting our customers, promoting their independence and reablement.

The credentials to reassure — Our impeccable track record and reliability is reflected in our TSA Quality Framework membership and ISO 9001, 14001 and 27001 accreditations.

The expertise to deliver — We’re a leading telecare provider in the UK, with two large, well-resourced monitoring centres and specialist engineers.

The power to enable — We help our partners to provide high-quality services, manage risk, achieve efficiencies and add value, satisfying individuals and commissioning bodies alike.

The freedom to focus — We can work with the best manufacturers to design and deliver solutions specific to our clients needs.

The scale to compete — With our size and experience, comes an efficient, cost-effective person-centred and innovative service. We pride ourselves on incredible customer service.

Supporting the vulnerable

Telecare solutions that support the vulnerable

Our personal alarms can work with a range of unobtrusive wireless sensors placed around the home which detect possible problems such as smoke, gas, flood or a person falling. Our solutions provide valuable support for a wide range of people of any age including:

Real stories of how we have helped people

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