You will shortly receive a confirmation email. In the meantime, please fill out the service user details form below, and if you or the user have stated you are exempt from VAT, please fill out the declaration form too.
Service user details
We require some additional information about the service user such as medical details and emergency contacts:
VAT declaration
If you have stated that you or the service user are VAT exempt, we need you to fill out a short declaration form:
What should I do if I haven’t received my order confirmation email?
If you haven’t received your order confirmation email, please call us on 0300 333 6511 stating your order number, and we will look into it for you.
When should I expect my delivery?
You can expect to receive your personal alarm within 2-4 working days.
What if I run into problems during installation?
Our personal alarms are easy to set up, however if you run into problems with the setup, please call 0300 333 6511 and we will walk you through it.