Eliza S – Personal Alarm in the Home

No landline required and no call charges
Comes with the Enzo pendant – wear it around neck or wrist
Waterproof (IP67) pendant – safe to use in the shower or bath
Works in home and garden (up to 200m from the base unit)
Just plug it in, instantly connects to our 24/7 monitoring centre

Pay annually

£180 billed annually. Save £36 compared to buy monthly.

£15 month

Buy now

Pay monthly

£216 spread equally over 12 monthly payments

£18 month

Buy now

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You probably don’t need to pay VAT on your personal alarm
Most customers are VAT-exempt. You qualify if you or the person you’re ordering for require regular medication or are registered disabled.

Get TWO MONTHS FREE when you choose an annual plan. Free delivery and no setup fees on all orders.

How your personal alarm works

You press the alarm button

Whether you’re wearing the pendant or using the button on the Eliza S unit, a single press sends an instant alert. The device automatically connects to our 24/7 UK monitoring centre, no need to reach for a phone.

Help is just a moment away

When your alarm is activated, an operator will speak to you through your unit. They’ll listen, assess the situation, and arrange the right help. If you’re unable to speak, they’ll follow your emergency plan prepared in advance.

We send support straight to you

The operator contacts exactly who you need—a family member, a neighbour, or the emergency services if required. They stay on the call with you until help arrives, so you’re never alone.

The Eliza S is our most trusted personal alarm.
Unlike older analogue systems that can be complicated or bulky, it’s a simple, digital device that connects directly to our monitoring team and will work for you now and in the years to come.

Digital-ready and future-proof
Our personal alarms – including Eliza S – are designed for the ongoing digital switchover, using mobile/IP connectivity instead of ageing analogue lines. That means less risk of the alarm simply not working when phone networks are upgraded

Complete peace of mind, from one trusted source
We provide a full range of compatible safety products, from home alarms and GPS pendants to automatic fall detectors and sensors like smoke detectors. Everything is designed to work perfectly together, so you get a simple, tailored system without the hassle of mixing different brands.

Easy-to-use support for living safely at home
Products like the Eliza S are designed for comfortable, independent living. They feature large buttons, clear sound, one-touch activation, and discreet wearable options, making it simple to get help the moment you need it.

Our most frequently asked questions about the product

What makes Eliza S different from other personal alarms?

Eliza S is a modern digital alarm that works over mobile networks rather than old analogue lines. It’s compact, easy to place anywhere in the home and can connect to a wide range of telecare sensors. This makes it more reliable today and fully ready for the UK’s digital switchover.

Does Eliza S work if I don’t have a landline?

Yes, it works without a landline. Eliza S has its own built-in mobile connection. All you need to do is plug it in at home. It will connect itself to our round-the-clock monitoring team, so help is always available.

Can I use Eliza S in the bathroom?

The main unit stays somewhere like the hall or living room, but the wearable pendant (Enzo) is fully waterproof. You can press the alarm button in the shower or bath – where many falls happen.

Can Eliza S be expanded with more safety sensors?

Absolutely. Eliza S works as a smartcare hub and can be paired with fall detectors, smoke alarms, CO detectors, bed sensors, door sensors and more. You can start simple and add extra protection over time.

What happens when I press the alarm button?

When your alarm is pressed, an operator will speak to you through your unit. They’ll listen, assess the situation, and arrange the right help. If you’re unable to speak, they’ll follow your emergency plan prepared in advance.

Is both neck cord and wrist strap included for the pendant?

Yes

Additional Enzo Pendant

Do you have a partner who lives at the same address and needs a pendant, too? Why not order an extra pendant?

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Eliza S – Personal Alarm in the Home

How your personal alarm works

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