Welbeing goes from strength to strength

​​Welbeing goes from strength to strength in its position as the leading telecare organisation in the UK with the announcement of new business growth.

It has finalised the acquisition of Flagship Home’s telecare business based in Norfolk. The service currently supports over 4,500 people living in private and public sector homes across East Anglia. The contact centre based in Dereham is part of the acquisition and will become Welbeing’s second contact centre supporting its ever growing business across the UK.

Welbeing, based in Eastbourne, East Sussex, has also won the contract for Gloucestershire County Council’s countywide telecare monitoring service which is enabling people to stay living safely and independently within their own homes. The contract will include approximately 2,000 service users. The council was looking to find a supplier that could provide innovative and flexible solutions for meeting the predicted rise in the use of telecare.

The acquisition and contract win now takes Welbeing’s total connections to over 70,000, alongside other recent new contract wins in East Sussex, Cumbria, Stonewater and Muir Housing.

Steve Smith, Welbeing’s CEO, said “We are absolutely delighted with this new business growth. The acquisition of Flagship’s telecare business gives us a strong local presence in the region and we welcome on-board a dedicated, hard-working team. We are also very much looking forward to mobilising the Gloucestershire contract and meeting their needs as the service grows.”