Preparing for a digital future

Telecare is changing. 2025 will see BT turn off its ageing analogue network for good as the UK embraces a fully digital network. The transition is already well underway – as soon as next year, BT will stop selling analogue lines. It’s the chance to embrace more reliable, secure, and cost-efficient telecare solutions. By doing so, we’re providing huge benefits to a rapidly growing population of older people in the UK.

Digital transformation

Whilst digital technology reduces the risk of errors and this increased reliability means the future is secured for telecare users to live safer, more confident and independent lives, we also recognise that the switch might be a time of apprehension for some.

Careium is here to support you every step of the way, using all our experience, knowledge, and pioneering innovation to make your digital journey as seamless as possible. By giving yourselves enough time as possible to begin your digital journey, you can ensure a positive, managed transition. It also means that you can start to benefit from more reliable connections today, while saving on the cost of servicing obsolete analogue technology.

Technology enabled care

Today, technology enabled care (TEC) is largely delivered by standalone specialist devices chosen and installed by care providers and connected to dedicated monitoring centres. Over 1.7 million people benefit from these services and the peace of mind they give to everyone. Currently many UK technology enabled care services rely on traditional analogue telephone line connectivity for the exchange of voice and data between users and care services. However, the planned upgrade of the networks to digital connectivity means analogue telephony services in the UK will be switched off. Changes are already underway in some regions, which will have a consequential impact on TEC service reliability. Many services that employ analogue connectivity will therefore need to be upgraded in some way during the upcoming change. 

According to the Telecare Services Association (TSA), a large proportion of telecare service providers haven’t even begun to upgrade their analogue equipment.

10 Facts about Analogue to Digital: How it will affect telecare

They recommend immediate, collaborative action to avert potentially major disruption to services. As a global expert on analogue to digital transformation, we have many years of experience developing and deploying digital telecare products and services and already take half a million digital alarm calls a month.

Market leaders in end-to-end digital

Careium is a market-leading technology enable care company and the main provider of innovative  end-to-end digital solutions and services in Sweden, Norway, the Netherlands and the UK. In the UK our alarm receiving centre uses a digital platform, interoperable with hundreds of devices. We can provide a wide range of services from monitoring call handling to field engineering, responder services and out of hours services. We offer technology agnostic solutions which are tailored to end users’ needs.

We pride ourselves on our half a century of tech heritage: with many years’ experience manufacturing digital devices, handling hundreds of thousands of digital telecare calls each year, in 2007 as one of the first businesses globally to manufacturer a digital telecare device and playing an active part pioneering digital communication protocols.

From fixed lines to freer lives

Digital devices offer long term support. A broader range of discreetly designed, “always-online” mobile technology will offer service users the freedom and independence to more enjoy active lives, while still providing peace of mind by having an emergency device at their fingertips. And the switch also opens the door to new solutions for preventive, proactive and predictive services.

Digital product range

Our digital product range

Careium has proven, high-quality Swedish technology, smartly designed for those who want both safe support and independent lives. Our range of digital products offer quality-assured, cost-effective solutions that let users live a richer and more independent life for longer:

The Eliza is a unique, highly versatile smartcare hub elegantly designed to deliver the best possible security and reliability. The Eliza S is a slimline version of the flagship digital hub. 

CareIP Mobile offers a completely digital, future-proof solution and can operate using GSM, GPRS and IP/Internet communication. The device is always online and constantly monitored via a ‘heartbeat’ transmitted every two minutes.

For out of the home the Careium 450 is a small and comfortable GPS mobile social alarm that improves security not only in the home, but everywhere the user goes. The Careium 480 is an attractive wristwatch featuring sophisticated tracking and communication capabilities to enhance personal safety. 

Gary Clarke

“I have joined the business at a time where our industry is going through an enormous amount of change, which will take huge efforts nationally from many fields. I will be leading Careium’s business through the digital transformation, providing awareness internally and externally and assisting technically alongside key members of the organisation. Careium is a global expert on the analogue to digital transformation and I’m excited to be joining at such a crucial time considering the impact the transformation will have on us and our customers. It will be great to hear your experiences of the industry and its current challenges and how we might be able to support you along the journey”.

Gary Clark, Digital Transformation Director

Digitising Technology Enabled Care

For a more in-depth look at how digital telecare is creating an independent, flexible future for its users, including recent case studies, download our whitepaper. See how we have worked with Falkirk Council to become the first local authority in Scotland to go live with an end-to-end digital telecare service. 

If you would like to speak to us about moving to digital and your free digital review, contact us at [email protected].


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