Help is at hand when you can’t be with our telecare services

Because we can manage the entire alarm chain, our telecare services are cost-effective, quality-assured and can be tailored to meet your individual needs. Our monitoring centres are amongst the UK’s leading. We support over 250,000 corporate and private customers.

Mobile responder service

When families don’t live nearby or are away, or you live alone, it is comforting to know that local help is on hand.

Read more

Telephone checking service

A friendly, professional telephone checking service that checks in to see if you are OK and can remind you of the important things you need to do.

Read more
Older lady with the personal alarm pendant

In-home and out-and-about personal alarms

Our personal alarms provide valuable support for a wide range of people of any age including those who:

  • are self-isolating or shielding
  • live alone and are at risk of falling – or need reassurance
  • are living with dementia, epilepsy, heart disease or domestic violence
  • have a disability or long term condition
  • have returned from hospital or have a short term condition
  • are at risk and worried about your safety or securitys

Compare personal alarms

What is telecare?

Telecare services use personal alarms and other monitored devices such as smoke alarms or fall detectors to call the monitoring centre in an emergency. Telecare services offer remote support to elderly, disabled and vulnerable people who live in their own homes. If the user falls ill, becomes unwell, or needs reassurance, they simply press their pendant. Our monitoring centres will then ensure that the user receives the prompt treatment or assistance that they require.

Telecare monitoring centres

We have over 30 years of experience providing personal alarm and telecare services to the elderly and vulnerable. Our monitoring centres are open 24 hours a day, 365 days a year, and our friendly and knowledgeable operators are specially trained and highly recommended by medical professionals.

Real stories of how we have helped people