Careium awarded TSA Quality Standards Framework accreditation

Careium is delighted to announce that it has been awarded the Telecare Service Association (TSA) QSF accreditation. The audit recertification is testament to the incredible hard work and dedication everyone at Careium has put into ensuring the business is delivering a high-quality service.

Careium’s audit took place during April 2023, and it passed all 10 standard modules, TEC monitoring, TEC response, TEC installation and assessment and Supplier Modules, with no inadequate findings and no improvement needs.

The QSF framework is a set of outcome-based standards developed in partnership with key stakeholders to provide quality standards to the TEC sector. It is the only United Kingdom Accreditation Service (UKAS) accredited scheme for technology enabled care.

Careium is proud to hold the industry’s primary accreditations and credentials that reflect its commitment to quality and customer service. They also hold the globally recognised ISO accreditations: ISO 9001 (quality), 14001 (environmental) and 27001 (information security).

Paul Goodrich, Careium Regional Director said “Accreditation to the QSF framework demonstrates Careium has quality embedded at every level in the organisation. I would like to thank my colleagues on this impressive accomplishment, and also our customers for their loyal support and feedback during the last 12 months. We are now very much looking forward to continuing to deliver services and smart digital technology to provide people with a safer, active and more meaningful everyday life”.