Careium has been awarded the contract for the supply of telecare hardware to Public Sector Partnership Services Ltd (PSPS).
PSPS was seeking a supplier to provide hardware to support its telecare service, supplying both base units as well as periphery products such as falls detectors/ smoke alarms.
PSPS has provided telecare support to members of the public for the last 3 years across areas of Lincolnshire, but with a focus on the district of East Lindsey. On a rolling basis the company generally supports between 900 and 1100 customers annually.
Careium was awarded the contract based on a number of qualities that made our tender advantageous. This included our ability to offer a fast turnaround on urgently needed equipment, with a streamlined service for paperwork follow up. PSPL commented that our response demonstrated understanding on process and procedure, with our products offering a 5-year warranty – with collection/ immediate replacement rather than repair.
Careium is the market leader in technology-enabled care in the UK, Sweden, Norway and in the Netherlands. We have over 10 years’ experience in successfully supporting customers transition from analogue to digital solutions, with over 300,000 digital units installed across the UK and Europe. We have our own locally-based technical support team available to assist and offer free digital reviews to help you plan your digital journey.
All our technology-enabled care solutions are straight-forward to install, supported by a cost saving, intuitive device management platform, as well as being easy to operate. By developing innovative new products and solutions in collaboration with our customers, we help older and vulnerable people stay at home and live independently for longer.
Contact us to discuss how you can embrace more reliable, secure and cost-efficient digital telecare solutions.