In-home personal alarm

Get help for your loved one in their own home with a personal alarm

With our telecare service, your loved one will receive an in-home personal alarm to call our expert team at the press of a button if they have an accident or emergency at home or in the garden. The alarm pendant does not require charging and is ideal if you need a discreet device to quickly and easily call for help.

In-home personal alarm

What’s included in the in-home personal alarm telecare service and how much does it cost?

  • No landline required
  • Easy to install and setup
  • No contract, cancel at any time
  • Digital SIM with no call charges
  • Free delivery throughout the UK
  • Includes a base unit and pendant alarm

£20 per month

(£24 per month including VAT)

Easy installation and setup

With our telecare service, we provide in-home personal alarms that are easy to set up and install. Our step-by-step guides can walk you through the entire process. If you run into any issues with the setup, our friendly staff will guide you through it on 01323 644422.

Download the in-home installation guide

Optional outdoor key safe for emergency access into the home only £65

A key safe is a perfect way for emergency services or authorised individuals to enter your loved one’s home in an emergency.

If your loved one needs assistance at home, they can press the button on their in-home personal alarm where an alert will be sent to our team that they need help. In order to get into your loved one’s home, you or any authorised individuals can get the keys to the house in the key safe. You don’t need to worry about keys being stolen or lost as the key safe is fitted to an external wall and can only be opened using a unique code.

The police-approved Supra C500 Key Safe is a simple way to keep door keys handy should they be needed in an emergency.

Find out more about the key safe

How does our in-home personal alarm telecare service work?

When in the house or the garden, your loved one can raise the alarm for help at the touch of a button and speak to our expert team 24 hours a day, 365 days a year. Our friendly team will get into contact with the relevant people or services to assist your loved one. This way, your loved one can live more independently and have an improved quality of life without the need to go to care homes.

Button press

Press the button

Simply press the button on your pendant or base unit if you are in distress, have a fall, feel unwell or need assistance.

Speech bubble

Speak to our staff

Our staff will speak to you via the base unit or pendant. If they cannot get in touch they will summon help.


Help is on the way

Help will arrive from a nominated key holder (relative, friend or neighbour) or, if necessary, the emergency services.

Daughter with her elderly mother

Who is the in-home personal alarm telecare service for?

The in-home personal alarm service provides valuable support for a wide range of people including those who:

  • are elderly and/or vulnerable
  • have a long-term medical condition
  • live alone and/or are at risk of falling
  • have dementia, epilepsy or heart disease
  • want to keep your loved one safe when you’re not around

Real stories of how we have helped people

Show all success stories